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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. But that’s a topic for a different day. It all starts with selecting the right accounts. #4:

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Book review – Managing Brands

Red Star Kim

B2B buyers go through similar stages but there are often more people involved in the purchase decision – Gartner (2020) offers a model with six stages (problem identification, solution exploration, requirements building, supplier selection, validation and consensus creation). A brand is a promise that it will deliver a set of attributes.

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20 Strategic Planning Models to Consider

ClearPoint Strategy

Blue Ocean Strategy is a strategic planning model that emerged in a book by the same name in 2005. The bargaining power of suppliers. Created in 1987, the goal of Baldrige is to help organizations innovate and improve, while achieving their mission and vision. Blue Ocean Strategy. The bargaining power of customers.