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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

SEPTEMBER 6, 2022

It then outlines five reasons why internal communications is important today: economic climate, delivering a great customer experience, democratic/consultative style, new technology and frequent change. There’s an explanation of the differences between internal communication, employee engagement and employee experience.

Communication 130
Communication Facilitation Leadership Stakeholders 130
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4 Trends Putting the “Value” Back in Value-Added Resellers

Hubspot Sales

MARCH 20, 2018

And that, coupled with freemium sales equaling a lower customer acquisition cost, makes it attractive to more businesses every year. They view the entire ecosystem and brainstorm ways to create a beautiful, powerful, end-to-end customer experience. The world has shifted to a “ try-before-you-buy ” mindset.

Software 90
Software Software Brainstorming Customer Success 90
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