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4 Trends Putting the “Value” Back in Value-Added Resellers

Hubspot Sales

Take this example from HubSpot’s own UI (user interface) in 2010 versus 2018. HubSpot Landing Page UI, 2010. They view the entire ecosystem and brainstorm ways to create a beautiful, powerful, end-to-end customer experience. HubSpot Landing Page UI, 2018. Which page would you rather spend time on?

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Let’s get physical: A CX Moment with Spartan Race

Zendesk

Founded in 2010 by former Wall Street trader Joe De Sena, Spartan Race is one of the globe’s fastest-growing sports, with more than 1.2 But at the same time, I think it was really huge for us because it made us really focus on what we needed—and what our customer needed.” million athletes competing in hundreds of races in 40 countries.