Why Your Organisation Needs A Customer Crisis Plan
Jermaine Edwards
APRIL 3, 2020
Every customer looks safe until it’s put under pressure. Many organisations saw this in 2008, 2011 and now 2020. Thousands of good companies like yours lose great customers every day. Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. 90% of the time they say….
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