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Zapier co-founder Mike Knoop: Follow the breadcrumbs from superfans

Zendesk

Knoop, co-founder of Zapier, joined the Sit Down Startup podcast to talk about how startup life has changed since the company was founded in 2011, and funded as part of the Y Combinator accelerator program in 2012. Knoop remains in an instrumental leadership role, keeping an eye on future growth opportunities.

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Why Start a (True) Key Account Management Initiative?

KAM With Passion

Increasingly, KAM approaches include co-creation in the field of R&D or of go-to-market models. MAERSK considers as strategic only the customers who want a higher value and, in order to get it, accept to partner with their logistics service provider to co-create it. The Benefits a good practice of KAM.

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8 Local Government Public Dashboard Examples

Envisio

In 2012, the city won the Malcolm Baldrige National Quality Award becoming only the second municipal award recipient in the program’s 25-year history. Bloomington’s strategic plan was co-created with residents alongside representatives of the city–including more than 400 community voices.