KAM With Passion

FEBRUARY 22, 2021

Polarized attitudes towards Key Account Management. True Key Account Management (KAM) or Strategic Account Management (SAM) remains a topic that polarizes the thinking and behaviours of business leaders. Others simply do not really understand the concept, believing it is just about managing the largest customers.

Key Account Management 130

Key Account Management Account Management Management Co-Creation 130

Zendesk

MARCH 23, 2023

Knoop, co-founder of Zapier, joined the Sit Down Startup podcast to talk about how startup life has changed since the company was founded in 2011, and funded as part of the Y Combinator accelerator program in 2012. Knoop remains in an instrumental leadership role, keeping an eye on future growth opportunities.

Co-Creation 52

Co-Creation Software Software Onboarding 52

Envisio

AUGUST 1, 2023

Their beautifully thought-out Strategic Profile & Community Dashboard is a testament to that passion, and to the level of engagement they have from staff at all levels—from directors to front-line managers. Minnetonka’s interactive performance dashboard provides quarterly progress updates for all 3 levels of the city’s Strategic Profile.

Government 98

Government Decision-making Co-Creation Finance 98