Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. You might draw on coaching and mentoring skills to help facilitate and vice versa.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JANUARY 22, 2024

She urges you to shift from outcome orientation to a process orientation (which is the opposite of what is advocated in change management programmes). She outlines various creativity tools including: The spider brief to break down large creative projects into manageable chunks, the third space, walking and “look up”.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

SBI Growth

NOVEMBER 14, 2012

66% of Sales Reps believe that increasing the time invested by sales managers would help to increase their sales. Don’t wait for your manager to come to you. You’re at a point in the year where you are discussing 2013. Your manager obviously wants you to succeed and hit these numbers. Your manager is one of those tools.

Interpersonal Skills 120

Interpersonal Skills Negotiation Sales Decision-making 120

SmartKarrot

JANUARY 5, 2022

His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23