2015, Client Relationships, CRM and Sales Training

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2015

Client Relationships

CRM

Sales Training

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals).

Key Account Management

Key Account Management Account Management Management Client Relationships

Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence

Emotional Intelligence Financial Services Decision-making Cybersecurity

Strategic Accounts Today

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

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