Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers
Red Star Kim
APRIL 24, 2023
Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). This post picks up on the key themes arising and the delegate polls, questions and takeaways are shown below as a further learning resource.
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