Is billing by the hour killing your account manager’s proactivity?
Account Management Skills
JANUARY 29, 2024
The account manager’s job is to keep and grow client relationships. Well, Gartner says “if the AM is either unwilling or unable, the growth engine stalls” Having taught account growth since 2016, I don’t generally see a lack of willingness among agency account managers.
40 
Let's personalize your content