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Sales Technology Investments are Accelerating, but Training is Lagging Behind

Miller Heiman Group

Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. In the CSO Insights 2018 Sales Operations Optimization Study , we identified 25 additional sales technologies in which companies are actively investing.

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Sales Technology Investments are Accelerating, but Training is Lagging Behind

Miller Heiman Group

Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. In the CSO Insights 2018 Sales Operations Optimization Study , we identified 25 additional sales technologies in which companies are actively investing.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”. Fame | UK & Ireland Company Data | Bureau van Dijk (bvdinfo.com) GlobalData – Previously MarketLine.

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Sales Tech Game Changers: How to Get Contracts Signed 21x Faster

SBI

Chris: After purchasing Adobe Sign, Adobe provides the services of both a Customer Success Manager (CSM) and an onboarding specialist. Reduction in sales contract cycles by an average of 2 weeks. Increase in sales by over 20% with an improved customer experience. Reduction of customer onboarding from 22 to 2 days.