Remove 2017 Remove Emotional Intelligence Remove Interpersonal Skills Remove Meetings
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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. Sales skills There are numerous inventories of what selling skills and qualities are needed.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Finding ways to meet with people in real time (such as at social events) can help. Make myself more visible in meeting with fee earners.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

Some of these reflect Cialdini’s keys of persuasion and influence Influence – Cialdini’s six principles of the psychology of persuasion (kimtasso.com) Sales meeting guidance She advocates that the start of each meeting is for knowledge collection mode – asking lots of simple questions (What and Why).