Remove 2018 Remove Account Management Remove Business Planning Remove Key Account Management
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Coaching for KAM, why bother?

Louise Collins Associates

I am not saying that the need for sales coaching to improve in-call performance will go away, however, organisations do need to invest in their future and build strong Key Account Management (KAM) capabilities across all functions in order to succeed. Source: The Strategic Account Management Association (SAMA).

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Ideas on how to spend any “free” time ranged from competitor and analytics analysis to business plans for teams although some mentioned getting up to date on admin. Key insights raised by delegates included View marketing qualifications from a professional services perspective – Half the delegates had marketing qualifications.

CRM 130
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Highlights from SAMA’s 2021 Annual Conference

Arpedio

What should be derived from this, is that customers are getting bigger and bigger, and so sales and marketing has to co-create value and develop strategic plans across the organization based on individual accounts. So where is the work of strategic and key account management headed? Start free trial. Contact us.