Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. I observed that in the brave new digital world where silence felt uncomfortably like a technology glitch, it was as if our listening skills evaporated. Listening is now the new superpower.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

APRIL 25, 2023

Finally, Claire pitches the optimal solution to her client, typically via a slide deck presentation. Claire’s approach shows that a consultant’s core skills include analytical and problem-solving abilities, research and data gathering, communication and presentation skills, and interpersonal skills to relate with clients.

Healthcare 94

Healthcare Insurance Shareholders Interpersonal Skills 94