Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals). Why do law firms needs SAM?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Mercuri International

MARCH 28, 2023

In November 2022, Mercuri International held a global sales event ‘The Sales Conference’, which brought together industry leaders from around the world. In 2022, the theme of the keynote presentations was ‘trust’ – more specifically what the concept of trust holds for the world of sales.

Remote Working 52

Remote Working Client Relationships Facilitation Communication 52

Red Star Kim

DECEMBER 9, 2022

This thought leadership campaign for Arcadis hit the headlines in November 2022 when it won an award for Best International Campaign in the B2B Awards. The Sustainable Cities Index 2022 championed a new vision of city success, redefining prosperity to incorporate people and planet as well as profit. The challenge. The campaign.

Leadership 26

Leadership Marketing Future of Work Profitability 26

ACT

MARCH 21, 2023

Emerging hopes for economic recovery in 2022 quickly faded with Russia’s invasion of Ukraine, and rising commodity prices and inflation rates signaled that a worldwide recession might be lurking around the corner. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52