Zendesk

JULY 13, 2022

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Is communication generally positive and solution-oriented? — Morning Brew (@MorningBrew) July 5, 2022.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Zendesk

MAY 5, 2022

According to Zendesk’s Employee Experience Trends Report 2022 , requests from corporate employees increased 31 percent last year, nearly double the rate seen by both B2B and B2C companies. Work has changed a lot in the last few years, and it’s not surprising that employees need more support. Examples of internal customer service.

B2C 98

B2C Insurance Communication Leadership 98

SmartKarrot

JANUARY 5, 2022

Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Zendesk

JULY 14, 2022

In April 2022, a staggering 6 million American workers quit their jobs as part of the Great Resignation, according to the U.S. You notice that team members in the office progress more quickly and build more skills than remote workers in the six months after onboarding. Stage #2: Onboarding. Bureau of Labor Statistics.

Onboarding 98

Onboarding Communication Management Performance Review 98