Arpedio

FEBRUARY 8, 2024

What to Expect Event Details Speakers Sign Up March 14, 2024 | 8.45 Change Management and Adoption Strategies Dos and Don'ts for effective change management, ensuring successful onboarding of individuals on the transformative journey. Event Details March 14, 2024 @ 8:45 AM A.P. Moller - Maersk. Moller - Maersk.

Sales 52

Sales Onboarding Account Management Innovation 52

Zendesk

JANUARY 25, 2024

Increase customer satisfaction According to the Zendesk CX Trends Report 2024 , 81 percent of consumers say the quick and accurate resolution of issues or complaints heavily influences their decision to purchase. AI in contact centers even accelerates agent onboarding, reducing costly training time. Here are a few notable examples.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

SmartKarrot

FEBRUARY 6, 2024

As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies. Enhancing Customer Training and Onboarding Successful onboarding and training are integral components of ensuring customer success.

Customer Success 10

Customer Success Artificial Intelligence Onboarding Decision-making 10

Red Star Kim

NOVEMBER 13, 2023

The next Private Client seminar is on 16 th May 2024 Selected delegate poll results How many partners in your private client team? We talked about the importance of employer brands too ( Employer Value Proposition – EVP – at DAC Beachcroft is described in this post PM Conference Report 2022: Strategy implementation (kimtasso.com) ).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Zendesk

FEBRUARY 29, 2024

Here are some common reasons for a high churn rate, along with insight from our Zendesk Customer Experience Trends Report 2024 : Bad customer service : Our CX Trends Report states that 80 percent of consumers expect support agents to help them with everything they need. Without that, they may become overwhelmed or switch to a competitor.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

Insightly

FEBRUARY 12, 2024

It includes a data quadrant for the category where it shows an axis for innovation, leadership, service and challengers. In its 2024 report, Software Reviews shows data where Insightly outscores Salesforce for small businesses, and defines small businesses as having between $10 and $50 million in revenue.

Software 52

Software Software CRM Small Business 52

SmartKarrot

FEBRUARY 9, 2024

Onboarding and Transition One of the framework’s cornerstones is onboarding and transition, addressing a common industry challenge. Sunil emphasized the importance of delivering value right from the onboarding phase, aligning with industry best practices.

Customer Success 10

Customer Success Onboarding Innovation Acquisition 10