2024 Onboarding Performance Review Software 
Zendesk
MARCH 7, 2024
Leverage technology: Resources like workforce management software can streamline your efforts and push optimization even further. This can involve understanding your customer’s expectations, analyzing their feedback, and aligning training and performance goals with customer satisfaction. Spot bottlenecks in your customer experience.
Zendesk
APRIL 14, 2023
EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. Focus groups: Set up small group meetings for employees to discuss specific issues at work—anything from the onboarding process to burnout. Sneak peek: What is an employee experience manager?
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