7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The entire C-suite is responsible for the customer.
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