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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

APRIL 21, 2022

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. This means anticipate and plan for customer needs.

Digitalization 10
Digitalization Customer Life Cycle Cybersecurity Government 10
article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

APRIL 21, 2022

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. This means anticipate and plan for customer needs.

Digitalization 10
Digitalization Customer Life Cycle Cybersecurity Government 10
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