Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. And customer success gels well with customer relationship management , CRM. Let us see how AI makes the CRM a lot more efficient than it actually was. The colossal data can then facilitate the customer experience.
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