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6 2023 Marketing Trends You Can’t Ignore

ACT

If you don’t want that to happen to your business, you must keep an eye on the fast-changing marketing trends in your industry and use emerging media and technology for effective communication and brand positioning. Artificial intelligence In 2022, AI went mainstream with ChatGPT and Dall.E billion by 2030.

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How AI is boosting agent intelligence—and evolving the CX team

Zendesk

According to PwC’s Global Artificial Intelligence study, AI could contribute up to $15.7 trillion to the global economy by 2030 —a massive sum but understandable when you think of the sheer number of industries that stand to benefit. For CX, AI is already having immediate impact.

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Millennials vs. Gen Z: How their customer service expectations compare

Zendesk

By 2030, Millennials and Zoomers will be the two largest adult consumer groups in the country. That’s one reason why the Zendesk Customer Experience Trends Report 2021 segmented survey respondents by generation. But our report did find that the pandemic has already influenced the customer service expectations of both groups.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. billion by 2030 , growing at a CAGR of 12.62% from 2022 to 2030.

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AI Conversational Intelligence Revealed: The Future is Here!

SmartKarrot

The Definition of AI Conversational Intelligence AI Conversational Intelligence refers to the ability of artificial intelligence systems to engage in natural and seamless conversations with humans. With the growing technology, AI Conversational Intelligence has transformed communication between humans and machines.