How “The Great Compression” can lead to better retail CX
Zendesk
APRIL 7, 2021
Speaking virtually (of course), Joel went on: “The opportunity as retailers, as people who think about how to better connect to our customers, is not to think about it as the great depression, but as the great compression.”. That has been true for years in retail customer experience , and it’s become even more important today.
Let's personalize your content