article thumbnail

Artificial Intelligence and the Augmented SAM

Mercuri International

Set objectives & strategy A SAM should create a sensible and sustainable strategy for strategic accounts, help develop the account plan, and build buy-in across the organization. AI tools to augment the SAM might include: Embedded tools to predict strategic account growth areas. Account planning automation.

article thumbnail

Strategic Account Management

ProlifIQ

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. A strategic account development plan serves as a roadmap for nurturing and growing these important accounts.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Since beginning her career as a Sales Consultant at Ferguson Enterprises, Kellie has acquired cross-functional collaboration , customer success, account management, channel development, customer experience, presentation, and negotiation skills among others. She has experience working with high-growth MNCs as well as start-ups.