Strategic Account Management Association

MAY 7, 2021

I was recently interviewing the head of sustainability at a global hospitality company when she told me an incredible fact: “In the past 12 months, for the first time ever, more investor funds have gone into proven sustainable companies than into non-sustainable companies.” trillion in assets under management at the end of December 2020.

Supply Chain 878

Supply Chain Investors Suppliers Government 878

Account Management Skills

AUGUST 17, 2021

A quick message about my Account Accelerator Programme. Designed for agency account managers and account directors, it kicks off again on 23rd September 2021. And I was particularly struck a by Nina’s leadership style, and also the cohesiveness of her team. the challenges you might find. Jenny 15:47.

Account Management 40

Account Management Communication Management Advertising 40

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Bhavika Kochhar. Dana is also a founding member of CS Insider. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21