Account Manager Tips

MARCH 23, 2021

Why large accounts are not key accounts Key accounts are your most valuable customers, and organisations frequently rely on volume to identify them. For many B2B companies, their largest customers represent 30 to 50% of total revenue and margin. Are they expanding through acquisition? Click to Tweet.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Upland

APRIL 20, 2023

How can effective account management help you defend and grow revenue? As you’ll see, lone wolf selling is quickly losing efficacy in a B2B business world that puts a premium on relationships. Your target account list will include those with the greatest potential value to your business.

Account Management 195

Account Management Management Account Planning Decision-making 195

Zendesk

MAY 19, 2022

These accounts contain important information about the customer, including purchases, interactions, contact information, and preferences. Business-to-business (B2B). Business-to-business (B2B) refers to sales that happen between one business and another. Customer acquisition cost (CAC). Profit margin. Forecasting.

B2C 98

B2C Sales CRM Profitability 98

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Amarachi Ogueji. Daphne Lopes. Melinda Gonzalez. Rachel Provan.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21