article thumbnail

How to Identify Key Accounts: A Quick Guide to Getting it Right

Account Manager Tips

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

An advocate for inclusion and diversity, Dana is proficient in scaling businesses with the help of customer acquisition and retention. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. Daphne Lopes. Like what you are reading? Erika Villarreal.