Remove Account Development Remove Acquisition Remove Negotiation Remove Software
article thumbnail

The ultimate sales glossary: 100 sales terms to know

Zendesk

Sales software terms. Customer accounts, also called customer profiles, are created the first time a customer buys a product or service from your business. Customer acquisition cost (CAC). Customer acquisition cost (CAC) refers to the amount of money spent on the process of acquiring a customer. Let’s dive in.

B2C 98
article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

She has acquired numerous skills through her years of experience, including account management , business development, lead generation, contract negotiation, project implementation, partner engagement, and customer retention. Dana is also a founding member of CS Insider. Daphne Lopes. Keri Keeling. Maranda Dziekonski.