Account Manager Tips

MARCH 23, 2021

Like Portrait Software, a small client of mine acquired by Pitney Bowes, a global technology company. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. Are they expanding through acquisition?

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Zendesk

MAY 19, 2022

Sales software terms. Customer accounts, also called customer profiles, are created the first time a customer buys a product or service from your business. Customer acquisition cost (CAC). Customer acquisition cost (CAC) refers to the amount of money spent on the process of acquiring a customer. Let’s dive in.

B2C 98

B2C Sales CRM Profitability 98

SBI

JULY 1, 2020

Gaining client insights is also a powerful advantage in the acquisition of new logos. Uncover hidden revenue by leveraging a comprehensive strategy that focuses on the key stages of account development to deepen relationships and drive strategic alignment. Mark Kopcha President, CEO, Revegy.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

MARCH 8, 2022

An advocate for inclusion and diversity, Dana is proficient in scaling businesses with the help of customer acquisition and retention. She is a Customer Success Manager Strategist at Catalyst Software who helps several companies retain and satisfy their customers. Daphne Lopes. In turn, Diana helps her clients’ businesses grow.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21