Account Development Client Relationships Finance Onboarding 
SmartKarrot
APRIL 6, 2021
Build a global services organization to support customers from onboarding and training through to long-term enterprise digital transformation projects. Develop and maintain client relationships to help drive revenue growth. The aspiration state is 70% proactive account development, 30% reactive account servicing.
SmartKarrot
JUNE 29, 2020
Manage multiple fast-paced projects and ensure success and ongoing client satisfaction. Conduct regular business review meetings with key accounts. Develop a full understanding of their customer health and find the ideal onboarding process as well as identify upsell opportunities. Drive retention reporting and analysis.
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