Account Manager Tips

MARCH 23, 2021

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Mercuri International

MAY 23, 2023

AI tools to augment the SAM: Collect value propositions from virtual sales meetings across the organization. Use AI-based simulations to deliver value propositions and iterate innovations or prototypes through virtual trial and error. Selection and deselection of strategic accounts. Fostering co-creation and innovation using AI.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Co-Creation 52

SmartKarrot

MARCH 8, 2022

Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch. In turn, Diana helps her clients’ businesses grow. Like what you are reading? Erika Villarreal.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21