SmartKarrot

JANUARY 10, 2023

Implementing a defined strategy to aid and hold clients accountable to their overall video goals from the timing of production to using the videos to gain ROI. Grow annual year-over-year contracted revenue, and fully realized margin by developing relationships with key decision-makers and operational stakeholders in strategic accounts.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

Arpedio

OCTOBER 30, 2023

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. In turn, Diana helps her clients’ businesses grow. Like what you are reading? Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Mercuri International

MAY 23, 2023

Review, predict & adapt SAMs often struggle to update their account plans with useful information and best practices gathered, which could be used as inputs to guide account development and to forecast the notoriously difficult development of larger accounts. Selection and deselection of strategic accounts.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Co-Creation 52