Arpedio

JANUARY 3, 2024

Understanding the nuances between executive and manager roles within the sales and client management landscape is essential for optimizing team performance and ultimately, fostering robust business growth. An Account Executive is primarily responsible for generating new business for the company. Who is an Account Manager?

Account Management 52

Account Management Management Acquisition Account Growth 52

Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

ProlifIQ

AUGUST 17, 2023

Creating an ‘Expand’ Strategy: To drive expansion effectively, businesses need a well-crafted expand strategy. According to Gartner, companies that prioritize customer retention and expansion can achieve up to 95% higher profits compared to those that focus solely on acquisition.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

SmartKarrot

OCTOBER 12, 2022

As a B2B company, you still have clients and a client journey even though you sell to other businesses rather than consumers directly, as in the B2C world. Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. Onboarding. Then comes the adoption stage.

B2B 10

B2B Onboarding Customer Success B2C 10