Account Manager Tips

NOVEMBER 9, 2020

Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. Will you negotiate? They need to notify internal stakeholders and update procedures and systems. Will you negotiate? Will you negotiate or will you back down? Now what? . Idea in brief.

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

Arpedio

JANUARY 5, 2024

Their duties extend from strategic account planning , which involves crafting tailored solutions that resonate with the client’s specific challenges and ambitions, to actively seeking opportunities for account growth through cross-selling or upselling. These communication styles shape divergent reporting structures.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

SmartKarrot

OCTOBER 13, 2022

Every time an opportunity arises, a CSM should be the one to spot it and serve as the focal point of the growth. SaaS enterprises should not push for upsells or cross-sells that are not consistent with the client’s organic growth. Do they face any new difficulties that might present chances for growth?

Account Management 10

Account Management Customer Success Management Negotiation 10

SmartKarrot

MARCH 8, 2022

She has acquired numerous skills through her years of experience, including account management , business development, lead generation, contract negotiation, project implementation, partner engagement, and customer retention. She is a growth leader who passionately follows the human-first approach. Daphne Lopes. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21