Arpedio

JANUARY 3, 2024

Who is an Account Executive? An Account Executive is primarily responsible for generating new business for the company. Tasked with the acquisition of new clients, they navigate the initial stages of the sales hierarchy , strategically moving leads through the sales funnel to close deals. Who is an Account Manager?

Account Management 52

Account Management Management Acquisition Account Growth 52

Account Manager Tips

JULY 22, 2022

Key account management is a role that requires both sales skills and strategic thinking. You need to be able to identify opportunities, build rapport with key contacts, negotiate favourable contracts, and work collaboratively with your team. you're right. But it's not enough just to ask for help.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Account Manager Tips

NOVEMBER 9, 2020

Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. Will you negotiate? With customer acquisition costs rising it's important you do what you can to salvage the relationship and convince them to stay. Will you negotiate? Now what? . Idea in brief.

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

Arpedio

JANUARY 5, 2024

Their duties extend from strategic account planning , which involves crafting tailored solutions that resonate with the client’s specific challenges and ambitions, to actively seeking opportunities for account growth through cross-selling or upselling.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

SmartKarrot

MARCH 8, 2022

She has acquired numerous skills through her years of experience, including account management , business development, lead generation, contract negotiation, project implementation, partner engagement, and customer retention. She is a growth leader who passionately follows the human-first approach. Daphne Lopes. Keri Keeling.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 13, 2022

Every time an opportunity arises, a CSM should be the one to spot it and serve as the focal point of the growth. SaaS enterprises should not push for upsells or cross-sells that are not consistent with the client’s organic growth. Always remember the true definition of customer success, and plan account growth accordingly.

Account Management 10

Account Management Customer Success Management Negotiation 10