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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

The [GAM] program’s core mission is to form and maintain a trusted partnership with our clients that produces mutual innovation and value resulting in measurable outcomes. We conducted client interviews and facilitated group discussions through our customer advisory board. A New Enterprise Account Management (EAM) Program.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. Jonathan Hughes, Partner, Vantage Partners, and David Chapnick, Partner, Vantage Partners. These mixed results are not surprising.

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Winning Ideas and Beyond: 4 Steps to Effective Product Concept Development Workshops

Planview

So, you just ran an innovation challenge, captured ideas—some good, some not—and selected the ideas you believe will immediately impact your business. The reality is, most ideas that come out of crowdsourced innovation challenges are underdeveloped. Now, you’re ready to implement the ideas and bask in all the ROI glory, right?

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Nov 28- Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: New York, United States (On-site) Organization: Talon.One As a Customer Success Manager, you will delight customers with continual support and proactive suggestions making their business more successful. Apply here: [link]. Build value-based relationships with the customers.