SmartKarrot

APRIL 14, 2021

Role: VP, Customer Success – NW Market Location: Seattle, WA, US Organization: Certus As a VP of Customer Success, you will develop plans and strategies for developing business and achieving the company’s sales goals in the NW market. Create a culture of success and ongoing business and goal achievement.

Customer Success 10

Customer Success Customer Experience Leadership Onboarding 10

SmartKarrot

JANUARY 11, 2021

Role: Customer Success Specialist (Work From Anywhere) Location: Melbourne, Victoria, Australia Organization: Snapforms As a Customer Success Specialist, you will build a strong rapport with customers and manage their relationships with Snapforms through the entire client journey, from a trial, sign up, and through to contract renewal.

Customer Success 10

Customer Success Profitability Account Management Management 10

SmartKarrot

JULY 13, 2020

Role: Customer Success Manager Location: Texas, US Organization: Illusive Networks In this role, you’ll have to own and manage customer relationships, ensuring customer delight and communicating the value of the product to drive deeper and build strong engagement. Apply here: [link].

Customer Success 10

Customer Success Customer Experience Onboarding Profitability 10

SmartKarrot

OCTOBER 29, 2020

Role: Director, Customer Success Location: Salt Lake City, UT, US Organization: OpenText In this role, you will be responsible for driving strategy and success across the Americas Customer Success team. Drive new business growth through greater advocacy and reference-ability. Apply here: [link].

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

JANUARY 12, 2021

For any business to sustain and scale, it has to know and work around its profit margin. While different industries have different profit margins, knowing the cost of goods sold (COGS) is a common deciding factor in all to calculate those margins. Essential costs like COGS are needed to keep the business running.

Customer Success 10

Customer Success Profitability Manufacturing Investors 10

SmartKarrot

JULY 7, 2023

Let us here discuss the benefits of account white space analysis in further detail. Growth in Business Revenue and Profitability One of the most important benefits of account white space analysis that attracts businesses is that it promotes business growth thus increasing revenue and profitability.

Business Growth 10

Business Growth Account Management B2C Profitability 10

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach.

Acquisition 52

Acquisition Customer Success Stakeholders Profitability 52

Insightly

JULY 25, 2023

They are loyal and they pay you the equivalent of 50 smaller customers. But, say this customer takes up 80 percent of your server bandwidth. They have a half-dozen dedicated account managers. They need round-the-clock customer support. Is this your ideal customer? What type of customer is happiest?

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

SmartKarrot

APRIL 24, 2020

While customer acquisition is the key driver for dynamic revenue growth, customer retention is often the critical factor. When the convergence of low customer retention rates and higher churn, creates a deadlock in business growth, ‘ client success manager ’ comes in. What is Client Success?

Management 11

Management Account Management Acquisition Value Proposition 11

SmartKarrot

OCTOBER 12, 2022

How to design and track a customer account journey for B2B enterprises? Let us look at the various steps to design and track a customer account journey for B2B enterprises. Advantages when you affiliate with SmartKarrot Customer Success Platform ). Not every new client is advantageous for the business.

B2B 10

B2B Onboarding Customer Success B2C 10