SmartKarrot

NOVEMBER 2, 2021

Process contracts and facilitate background checks through the tech platform and work with the tech team to ensure most of this process is automated. Create and implement the systems and processes to maintain strong communication with students and landlords happy, working closely with the sales team and marketing team.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

FEBRUARY 4, 2021

Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities. Drive the successful renewal of customers.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Customer Success Architect is ultimately deployed to ensure customers fully leverage and get value from all aspects of the DocuSign platform.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

MAY 19, 2020

Represent the voice of the customer to provide inputs to the core product, marketing, and sales teams. Collaborate with the development team to set up or configure the software platform as per customers’ requirements. Identify and articulate how their solution supports the achievement of the Customer’s strategic business goals.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21