Fri.Jun 07, 2024

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Unveiling the Mechanics of B2B Buying Triggers

Customer Think

A recent LinkedIn post by Dale W. Harrison ignited a lively debate about whether marketing can “create demand.” The post has received nearly 500 comments, and there are thoughtful views on both sides of the issue. Harrison observed that there’s an “almost universal” belief that marketers can create demand “out of thin air.

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9 Continuous Improvement Methodologies to Enhance Your Improvement Program

Kainexus

Organizations that embrace the continuous improvement approach to business have many great tools and techniques from which to choose. Some organizations use them as part of a structured methodology like Lean, Six Sigma, or Toyota Kata. Others leverage them on their own. Every organization has unique needs and will need to adjust each method for their own environment, but the most popular techniques are flexible enough to be used by organizations of every size and in every industry.

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Why interactive solutions are the key to a revolutionary customer experience

Customer Think

In today’s fast-paced world, consumers expect instant gratification and seamless experiences when interacting with businesses. This is where omnichannel and interactive solutions come into play – they offer a revolutionary approach to customer engagement that can significantly boost a company’s bottom line.

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Aerospace and Defense Industry Value Chain: Deep Dive

Flevy

The Aerospace and Defense industry stands as a pillar of innovation and security, vital to national defense and global technological advancements. This sector encompasses the development, manufacturing, and maintenance of aircraft, spacecraft, and defense systems. It’s marked by intense competition and rapid technological evolution. The industry plays a crucial role in national security, commercial aviation, and space exploration, demanding continuous innovation and adherence to stringent

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Three Ways to Make Your Emails More Effective

Customer Think

Image source The most profitable email marketing campaigns succeed because of effective emails. Compelling copy and design that’s pleasing to the eye matter to every recipient. But experienced email marketers know that an invisible factor directly affects email ROI: email deliverability.

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Why do your clients really buy your agency services?

Account Management Skills

Everyone in agency new business and account management needs to know this Most agencies want to understand what clients think. And it turns out prospective clients and existing clients are thinking different things. Tim Riesterer tests sales messages with B2B buyers (your prospects and clients) with a team of cognitive neuroscientists. His company ‘B2B Decision Labs’ is the research arm of Corporate Visions and clients include IBM and Deloitte.

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Sprinklr and Reddit Expand Strategic Partnership to Help Connect Enterprises with Redditors

Customer Think

Partnership spans both Reddit's Data API as well as its Advertising API, which is now open with Sprinklr as the first official partner

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The presence of purpose – Part 2

Customer Think

I was talking with my daughter about a friend of hers who had applied to work at the reception desk of a local health club. Her friend anxiously rehearsed the organization’s mission statement in order to recall it during her job interview.

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Salesforce stock tanks after earnings report – a snap analysis

Customer Think

The news On May 29, 2024, Salesforce reported its results for the first quarter of the fiscal year 2025. Highlights are a total quarterly revenue of $9.133bn US, resembling a year-over-year growth of 11 percent a current remaining performance obligation of $26.4bn US a remaining performance obligation of $53.9B US an operating margin of 18.

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