Flevy

JULY 1, 2022

This approach demands from the marketers to take the initiative by commencing a dialogue with potential customers—utilizing conversational marketing platform, targeted bots or accounts-specific ads—right after they have been identified. the ideal customer profile for your products and services.

Marketing 98

Marketing Customer Life Cycle Facilitation Banking 98

SmartKarrot

JUNE 12, 2023

Before scheduled customer service visits, oversee the pre-qualification paperwork process (FirstVerify, Appruv, etc.) To assist with aftermarket sales efforts, conduct research on and rebuild relationships with current customers in CRM. and inform the service team of the requirements.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

MAY 18, 2022

Acting as a point of escalation internally and externally should any challenges arise with customers and seeing those through to successful resolution. Leading the contract renewal process with your CSMs and identifying and nurturing expansion opportunities in coordination with Sales. Support and deliver Company strategy.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

NOVEMBER 2, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom On-site Organization: HYBR As a Customer Success Manager, you will build and own the Customer Success function to manage and retain the landlords. Own the engagement and adoption strategy at all stages of the customer life cycle.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities. Drive the successful renewal of customers.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Customer Success Architect is ultimately deployed to ensure customers fully leverage and get value from all aspects of the DocuSign platform.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

FEBRUARY 4, 2021

Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10