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FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT

Strategic Account Management Association

Strategic account management is a team sport, and the sponsor needs to help to facilitate this team mindset. Empathy can be used to listen as well as communicate. Sponsors are critical in these uncertain and transformative times. To lead effectively, they must embrace change through agile leadership. Agile leadership.

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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

Finding those individuals with the right mindset, passion and resiliency to drive change will be a catalyst for the strategic account organization’s success. Able to break internal silos by providing an aligned business process and communication. The curriculum is customer centric and serves all commercial-facing teams.

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Transformation through Agile Leadership

Cosawi

Strategic account management is a team sport, and the sponsor needs to help to facilitate this team mindset. . Recently, a client, who is a corporate executive, mentioned to me that he could sponsor eight to 10 accounts. Stay informed on the account through an established strategic account process. Dominique Co?te?

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Maximizing Customer Retention: The Role of Key Account Management in Customer Success Management

DemandFarm

One that leverages Key Account Management (KAM) principles to retain customers and transform them into brand advocates. KAM principles encompass fostering robust relationships, tailoring solutions, maintaining consistent communication, prioritizing the long term, and constantly reviewing and adapting strategies.