KAM With Passion

NOVEMBER 11, 2020

What is true in the private life is true in business as well, especially between a supplier and their customers. As a company, business unit or sales leaders, here are a few facts to keep in mind: First, In B2B, on average, 70% of revenue comes from existing customers. Third, in a difficult time, customers need support.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Jermaine Edwards

MAY 27, 2020

Some account managers and key account managers can get paralysed by over research. I want to speak to those working diligently getting to know your customers. Despite this, you can be the expert on delivering results for your customers. There are three influencing market areas. Market Impact (I).

Key Account Management 195

Key Account Management Account Management Innovation Financial Services 195

Jermaine Edwards

APRIL 3, 2020

Experienced thinker/strategist* Negotiator* Sponsor* (typically an executive) Legal Data analyser or risk manager* Technical Enforcer Change Manager* Relationship Manager(s) (ideally the one serving the customer unless they’re part of the problem)* Partners/suppliers.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130