Jermaine Edwards

MARCH 17, 2020

One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”. How do your current relationships with all stakeholders impact long term loyalty? There are different stages in the customer life cycle and various methods to define them.

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Innovation 130

Hubspot Sales

MAY 19, 2020

They’d be wise to identify and target these brand-name companies with a bespoke account strategy. Next, identify the contacts you’ll need to reach out to within your target accounts. Editor's Note: This blog post was originally published in April 2017, but was updated for comprehensiveness and freshness in 2020.

Decision-making 117

Decision-making Management Acquisition Value Proposition 117

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10