Flevy

FEBRUARY 17, 2024

Through a deep dive into these KPIs, we will guide you on harnessing the power of data-driven insights to foster a more personalized and engaging customer experience. Relevance : Changes in NPS can indicate shifts in customer loyalty and brand perception, guiding customer experience strategies.

Management 52

Management Digital Transformation e-Learning Acquisition 52

Desired Path

FEBRUARY 17, 2021

Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Executives continue to be focused on driving efficient growth (increased ARR) out of the customer base through: 1. Customer Retention: value creation, deepen customer engagement. Digital transformation.

Digital Transformation 59

Digital Transformation e-Learning Acquisition Customer Success 59

Desired Path

FEBRUARY 17, 2021

Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Executives continue to be focused on driving efficient growth (increased ARR) out of the customer base through: 1. Customer Retention: value creation, deepen customer engagement. Digital transformation.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

Desired Path

FEBRUARY 17, 2021

Last year saw companies place a concerted effort on customer retention as customer acquisition slowed. Executives continue to be focused on driving efficient growth (increased ARR) out of the customer base through: 1. Customer Retention: value creation, deepen customer engagement. Digital transformation.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

SmartKarrot

APRIL 15, 2022

We have stressed it time and again – customer retention is key to the growth of a business! Good customer retention rate = product/market fit. It also means increased customer lifetime value, increased revenue, lower customer acquisition cost , and higher average order value. Authored by Peter Fader and Sarah E.

e-Learning 19

e-Learning CRM Acquisition Internet 19

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. About Seismic. Media Contact.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20