75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022
SmartKarrot
FEBRUARY 16, 2022
Not just brand loyalty, CX is a key factor when making purchase decisions, customer retention, and even word-of-mouth advertising. Here are some facts to convince you – Almost 92% of customers trust positive reviews from their family and friends more than advertising. Organizations emphasizing customer experience enjoy 1.5
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