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Customer Lifetime Value – All You Need to Know

SmartKarrot

This would give you a clear picture of all the budgeting and other expenses you can afford to make while still keeping your profit margin wide. This is an information which every SaaS business would cherish and the metric that strives to give this information is what we call Customer Lifetime Value.

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Customer relations 101: A customer relationship guide

Zendesk

It’s the sum of all customer interactions and experiences. This may differ depending on the size of your business and the style of your customer service. Customer relations is one of the most undervalued aspects of potential business growth (partially because it can require a large investment).

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

In response to providing customers value during the COVID-19 pandemic, he said, “Personally addressed email newsletters are working exceptionally well to build stronger relationships with your customers.”. Ask your existing customers about their present requirements in this crisis and offer them special deals from your business.