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Jun 21 – Customer Success Jobs

SmartKarrot

Manage your own accounts and consult the clients on their digital advertising strategy to help them increase customer loyalty within the app. Use your data skills to analyze the success of your clients’ campaigns and provide insights on how the users interact with their offers. Produce ad-hoc reports when required.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.