Article Customer Knowledge Customer Success Leadership 
Zendesk
FEBRUARY 7, 2022
Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business. Here’s what you need to know to get started: In this article. Customer support definition. Customer support strategies.
Zendesk
JUNE 28, 2022
In this article, we reveal the 15 best online sales training programs in 2022, sorted by training types. B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). How to master your own attitude, beliefs, and emotions in order to become successful in sales. Enterprise sales training.
SmartKarrot
AUGUST 5, 2022
Online automated CS playbooks are a crucial part of a successful customer success strategy, but only if they are laser-focused on helping customers realize measurable value. . Definition of customer success playbook. So, let us get started.
Expert insights. Personalized for you.
52 
Let's personalize your content