Artificial Intelligence Customer Experience Finance Information Technology 
Flevy
MARCH 20, 2024
The benefits of adopting the ChatGPT and Prompt Engineering are manifold: Enhanced Efficiency : By understanding and utilizing ChatGPT, organizations can automate repetitive tasks, such as customer inquiries and basic operational functions, freeing up human resources for more complex tasks. View the full presentation: [link] 2.
Flevy
JANUARY 17, 2024
Digital Transformation has evolved to become an overarching strategic process , reshaping how organizations leverage technology, processes, and people to fundamentally transform both operations and go-to-market strategies. Management Insights : This KPI aligns with the objective of enhancing Customer Experience through the use of technology.
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