Red Star Kim

MAY 16, 2023

Some felt these skills weren’t taught at university and others wanted help to develop their roles and grow personally. Some were new to their roles and professional services marketing. A key theme from the workshop was Assertive communication: The importance of voice. What Are The Six C’s Of Compelling Communication?

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

DECEMBER 5, 2023

In November it was a full house for the PM Forum’s Proactive marketing and business development executive online workshop. Proactive marketing and business development executives – CRM, internal engagement and career insights. CRM and Marketing Automation Software for SMBs | Act! However, there are limitations compared to Canva.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. Coaches and consultants use facilitation skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Miller Heiman Group

MARCH 10, 2020

These numbers make it clear that companies that want to drive customer loyalty must follow customer experience best practices to deliver outstanding service in every interaction and to break down silos between marketing, sales and customer success. What Outstanding Customer Service Looks Like. What causes poor customer experiences?

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. Without product teams, there’s nothing to sell; without marketing, salespeople don’t have collateral to engage buyers. Interactive sessions

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

SmartKarrot

MAY 12, 2023

Strategic Thinking and Planning One of the most important skills for a Key Account Manager is the ability to think and plan strategically. This involves developing a deep understanding of the customer’s business, industry, and market dynamics, as well as the organization’s own capabilities and objectives.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

SmartKarrot

MAY 12, 2022

Customer engagement managers work with marketing and sales teams to ensure customers receive the value they signed up for. There are certain must-have qualities for a customer engagement manager like communication skills, management skills, interpersonal skills, and relevant experience in customer success.

Management 10

Management Interpersonal Skills Account Management Brainstorming 10